Terms and Conditions

Star Kids Academy · 501c3 nonprofit, EIN 30-1322961 · (408) 479-4486 · admin@starkidsafterschool.org

These terms cover every Star Kids program: camps, robotics classes held at your child's school, robotics classes at our academy, and the Star Kids Academy After School program. Where the after school program differs, that difference is noted.

StarCode, the software used in our coding and robotics classes, has a built in AI tutor. How it works and what it does with a student's question is set out in the StarCode AI and Student Data Policy.

Contents

  1. Registration and payment
  2. Refunds and transfers
  3. After school subscription
  4. Waiting list
  5. Scholarships
  6. Pickup and late pickup
  7. Photos and media
  8. Equipment
  9. Accommodations and required disclosure
  10. Outdoor play and allergies
  11. The schedule
  12. Behavior policy

1. Registration and payment

Because of the high volume of interest in our courses and our limited space, we cannot hold a registration without payment.

We work to create an environment where every student can learn and take part, so please enroll your child only if he or she is interested in the subject matter.

Pricing

Camp and class prices can change during the year. Prices are set for a limited number of seats and rise as seats fill, because our facility rental, insurance, equipment and instructor costs are charged per student.

The price you see is honored only at checkout. If you do not complete checkout and the price changes before you do, the earlier price no longer applies.

2. Refunds and transfers

All sales are final unless the first day try out below applies.

All registrations can be transferred to any class or camp for up to one year from the date of registration. Transfer requests must be in writing to admin@starkidsafterschool.org.

The first day try out

Purchases are non-refundable unless the student attends the first day of camp or class and, by the end of that first day, decides it is not something they will enjoy. In that case a refund request must be made in writing by email. The refund is the payment minus a $35 registration cancellation fee, minus payment processing fees, minus the prorated cost of the first day.

Transfer and cancellation deadline

All transfer and cancellation requests must be submitted no later than seven days before the first day of the registered camp. Requests made inside seven days are subject to a $50 late transfer or cancellation fee. This reflects the administrative costs and facility commitments already in place for that week.

3. After school subscription

The Star Kids Academy After School program is billed as a monthly subscription rather than per session.

WhatAmountWhen
Enrollment fee, one time$75At registration, non-refundable
Tuition, 5 days a week$950 per month1st of each month
Tuition, 3 days a week$600 per month1st of each month
Materials fee$150 per month1st of each month
Add on classes, optional$20 to $40 per student per hour, depending on the class. Billed once for the session.Once, when you sign up for the session

Tuition is a fixed monthly amount and does not change with the number of school days in the month. Tuition is not credited or refunded for any day or week we are closed.

Choosing a schedule

There are two schedules. Full time is five days a week, Monday to Friday, at $1,100 a month. Part time is three days a week at $750 a month. Part time families choose their three days at registration and those days stay the same every week. A day that is not attended is not credited or carried over. To change days or schedules, email admin@starkidsafterschool.org. Changes take effect the following month.

School pickup is a separate optional add on at $150 a month, for the schools we serve within five miles of our Cupertino site. It is chosen at registration and billed with tuition on the 1st of each month. Families who drop their child off themselves are not charged for pickup. To add or drop pickup, email admin@starkidsafterschool.org. Changes take effect the following month.

Adding an add on class

Add on classes may be joined at any time while registration is open. Sign up on the add on classes page, or email admin@starkidsafterschool.org. Each class is paid once for the session, so it is not added to your monthly bill. New options are announced through the year.

If a payment is declined

You will receive an email as soon as a payment is declined, and the card is retried automatically over the following days. If the payment has not cleared by the 5th, then from the 6th the balance owed is the full month plus a $50 late fee. If the balance cannot be cleared, we will discuss withdrawal with you so that the seat may be offered to a family on the waiting list.

Year round

The After School program runs year round. Your monthly payment covers school break weeks as well as school weeks. Families may stay enrolled through the summer or pause and return in the fall.

Pausing for the summer. Give written notice at admin@starkidsafterschool.org. Your last billed month is the one you have already paid for. To hold your space for the fall, pay the first month of fall tuition up front. Without that payment your return is subject to availability and you may join the waiting list.

Student work. All projects and materials are sent home or recycled by the fifth day after the term ends in May. Please pick up your child's work before that date.

During any week when the schools are not in session, there is no pickup service. There is no school to pick up from, so parents drop their students off at our site during those weeks. All other aspects of the program run as normal.

Star Kids Academy runs camps during most school break periods. Enrolled After School students receive a discount on those camps. Camps are registered for separately.

If we decide to close for a full week, for example when a camp does not run for that break, we will notify enrolled families in advance.

Withdrawing

You may cancel at any time. Tell us in writing at admin@starkidsafterschool.org and your child finishes the month you have already paid for. There is no notice period and no partial month. Camp registrations are separate and follow the camp refund policy.

The $75 enrollment fee is not refundable, and a month already paid is not refunded. Unused value may be transferred to a Star Kids class or camp within one year, as above.

4. Waiting list

Our classrooms hold 26 students. When a program is full, further registrations join a waiting list in the order they are received.

If a seat opens we contact families on the list in order. You are not charged tuition while you are on the waiting list.

5. Scholarships

Star Kids Academy is a nonprofit, and we hold scholarship places in every program so that cost is not the reason a child misses out. Two are offered.

Low income scholarship, 40 percent off. Available to families who can document low income. It applies to anything we offer: the after school program, robotics classes at your child's school, Star Kids Academy add on classes, and camps. Accepted documentation is last year's filed tax return, proof of a state benefit such as EBT, CalFresh, Medi-Cal, or free and reduced lunch, or your last three months of pay stubs.

Cupertino Union School District employee discount, 20 percent off. Available to children of district employees, for our robotics classes held at school sites and learning centers. Accepted documentation is a district identification card or a letter of employment from the district.

One low income scholarship and one district employee discount are held for each class, each camp, each add on class, and one of each for the after school program. They are awarded in the order applications arrive and only while a place is open. A scholarship cannot be combined with any other discount or code. A family receives whichever single discount is larger.

Apply at starkidsafterschool.org/scholarship or contact us at admin@starkidsafterschool.org.

6. Pickup and late pickup

Star Kids Academy is an educational program that runs on a regular schedule, so classes begin and end on time. Our instructors have other classes to attend.

Pickup is at the end of the session, with a 5 minute grace period. Every minute after that is charged at $1 per minute. This applies to camps, to robotics classes held at your child's school, and to the After School program, where the day ends at 6:30pm and charges begin at 6:35pm.

We may waive the charge on occasion when something genuinely unavoidable occurs. Any waiver is at our discretion and should not be relied upon.

If you need special accommodations, please tell us in advance.

Families outside our pickup area. Students from outside the schools we serve are welcome. Those families arrange their own transportation to Star Kids Academy.

Students leaving to another program

If you would like your student to leave for an on-site after-school program or a designated pickup area after our class, select "Student may leave to designated pick up or after-school program" at registration. In that case Star Kids Academy is not responsible for your child after the class has ended and our liability has been released.

Students are not allowed to wait in the school office, so parents must pick up their students on time.

For the After School program, the full handoff rules, who may pick up your child, and what happens if nobody arrives are in our Pickup and Late Pickup Policy.

7. Photos and media

Star Kids Academy may photograph, video, and audio record during classes, competitions, and practices. These images may be used on our website and in our materials.

For camps and classes, agreeing to these terms gives Star Kids Academy permission to use this media. After School families choose separately at registration and may change their answer at any time by emailing us. We never publish a student's full name alongside their photo.

8. Equipment

We understand that accidents happen. However, robots are expensive and our courses require a certain level of maturity to handle the equipment. Parents are held responsible for any damage from disrespectful play, for example throwing the robots intentionally.

9. Accommodations and required disclosure

We believe that all children are important and valued. If your child needs an accommodation, we welcome a conversation with you about the environment we can create together to suit your child best.

Telling us at registration is required. If your child has a clinical diagnosis that affects learning, attention, behavior, communication, mobility, or medical care, you must tell us on the registration form. This includes any diagnosis that changes how your child should be taught, supervised, or cared for during the day, and any medication or emergency medication involved.

We ask because our staff plan the day, the grouping, and the support around the children in the room, and they cannot do that for something they have not been told. It is not used to screen children out. What it does is start a conversation with you before the first day instead of after a difficult one.

Our robotics courses require a great deal of attention and focus from our instructors, so in some cases an aide in the classroom is the right support. Please contact us at the time of registration so that we can understand the situation and prepare for the class accordingly. Email admin@starkidsafterschool.org with any questions.

10. Outdoor play and allergies

Outdoor time takes place on our own grounds and students do not leave the property.

How we work to keep students safe

Our staff are trained in the safe use of every tool and material students work with, and they teach students to handle equipment correctly before using it. Students are supervised at all times. Running inside the classroom, rough play, and climbing or standing on structures that are not built for it are not allowed, indoors or outside.

If a student is injured, we give first aid, contact you, and complete a written incident report. You receive a copy.

Assumption of risk and release

Please read this section carefully. It affects your legal rights.

Star Kids Academy programs are hands on. Students build with tools and materials, work with electronics and moving parts, and take part in active play indoors and outdoors. Even with full supervision and every reasonable precaution, there is a risk that a student may be injured. Common examples include cuts, scrapes, bruises, pinched fingers, falls, and burns from a hot glue gun or soldering equipment.

By registering your child, you acknowledge that you understand and accept these risks, and you agree to release Star Kids Academy, its officers, employees, instructors and volunteers from liability for any injury, illness, or loss of or damage to property arising from ordinary negligence in the course of our programs.

This release does not apply to gross negligence, recklessness, willful misconduct, or any conduct that California law does not permit to be released. Nothing in these terms limits your rights in those situations.

You also authorize us to obtain emergency medical care for your child if we cannot reach you, and you accept responsibility for the cost of that care.

Off site trips. We do not currently take students off site. If we ever plan one, a separate permission slip will be sent for that specific trip and no student attends without it.

Any snack Star Kids Academy serves is nut free and soy free. The After School program serves a snack daily. Camps and classes do not serve food.

Families may send anything they like from home. We keep nut free tables, and students do not share food with each other. Tell us about every allergy at registration.

11. The schedule

Please write down or print your child's schedule for the semester. We post an updated schedule with the start date, end date, and days off. After School families receive the schedule linked in their enrollment email, and camp families receive it in the camp welcome email. We are not responsible for parents not knowing the schedule for classes.

For camps, the welcome email is typically sent the weekend or the week before camp begins. Please contact the office with any questions in the meantime.

Parents who would like to volunteer may email us directly.

After School families receive a receipt in their enrollment email showing the student's name, the amount paid, the month it covers, our address, and our EIN. Camp and class families print the original receipt sent at registration. Our nonprofit EIN is 30-1322961.

12. Behavior policy

Treat all students and instructors with respect and kindness. Harassment, bullying, hate speech, discrimination, or any form of disrespectful behavior will not be tolerated.

Students must be able to demonstrate appropriate classroom etiquette and behavior in order to participate in our courses. The subject matter is taught in the classroom, it requires attention, and it is applied to complete projects.

Students who are not able to display regular classroom etiquette, or who have behavioral difficulties, should be coached by their parents in this etiquette before enrolling in our courses. Examples of classroom etiquette include, but are not limited to, raising hands when wanting to speak, speaking about relevant subject matter that pertains to the class they are participating in, keeping and giving space to other students, proper exchange of materials between students, and being polite and respectful to others.

Although we understand that children are growing and learning, and we are always glad to teach, we ask that students have a basic understanding of treating others with kindness before enrolling in our courses.

The three step behavior correction process

  1. A first warning is given in class to the student, to let them know that his or her behavior is not appropriate in class.
  2. If the behavior continues, Star Kids Academy contacts the parents and lets them know the behavior is disrupting the class and other students.
  3. Once parents are notified and the behavior still persists, Star Kids Academy will need to remove the student from our rosters, without a refund for services not yet rendered.

Where a family has told us about a medical condition or an accommodation at registration, we talk with the parents and work out the right approach together rather than running this process.

Physical harm and bullying

Star Kids Academy has zero tolerance for bullying and for physical harm to others.

If a student physically harms another student or themselves, parents are contacted immediately and a written report is made. Whether that student may return is at the discretion of the school director. There is no warning step for this.